JSM is a Business Process Outsourcing company that provides customer experience services for your company. Our services include Contact Center, Omnichannel, Human Resource Outsourced and WhatsApp Official Business.
We develop Contact Center services with several platforms such as telephone, email and omnichannel equipped with tracking systems. All these services are available at competitive prices.
Our services and products use our own system to meet the needs of our clients, specially-made for your business needs and your customers. Our services can be a solution for your company and make your company’s business processes more efficient.
Call Center & Omnichannel
Centralized service center with multiple channels as needed
Database Management
Historical customers are well documented
Ticket Management
Acceleration of the settlement process that can be monitored in real time
Reports & Analytics
Reports from various features and customizable filters
Integrated Solution
Integrate online and offline services
Open API System
Can be integrated through the existing system easily through the API
Access Hierarchy
Set up layers of unlimited hierarchies to manage data access settings
Web-Based
Can be accessed from anywhere and anytime
PT Jaring Synergi Mandiri does not tolerate fraud. All violations that occur in the company can have an impact on the company’s reputation and business continuity.
We encourage everyone to help fight cheating and report it to us when they see or experience cheating-related activity in JSM.
If there is a bribery action within PT Jaring Synergi Mandiri, you can report it to phone number 021-29292929 ext 3342 or send it to the email address lapor.jsm@jsmservice.id.
