JSM is a Business Process Outsourcing company that provides customer experience services for your company. Our services include Contact Center, Omnichannel, Human Resource Outsourced and WhatsApp Official Business.
We develop Contact Center services with several platforms such as telephone, email and omnichannel equipped with tracking systems. All these services are available at competitive prices.
Our services and products use our own system to meet the needs of our clients, specially-made for your business needs and your customers. Our services can be a solution for your company and make your company’s business processes more efficient.
Call Center & Omnichannel
Centralized service center with multiple channels as needed
Database Management
Historical customers are well documented
Ticket Management
Acceleration of the settlement process that can be monitored in real time
Reports & Analytics
Reports from various features and customizable filters
Integrated Solution
Integrate online and offline services
Open API System
Can be integrated through the existing system easily through the API
Access Hierarchy
Set up layers of unlimited hierarchies to manage data access settings
Web-Based
Can be accessed from anywhere and anytime
PT Jaring Synergi Mandiri tidak mentolerir adanya kecurangan. Semua pelanggaran yang terjadi perusahaan dapat berdampak terhadap reputasi dan kelangsungan bisnis perusahaan.
Kami mendorong semua orang untuk membantu memerangi kecurangan dan melaporkannya kepada kami ketika melihat atau mengalami aktivitas terkait kecurangan di JSM.
Jika terjadi adanya tindakan penyuapan di lingkungan PT Jaring Synergi Mandiri anda bisa melaporkan ke nomor 021-29292929 ext 3342, nomor 62812-1911-3672 atau kirimkan ke alamat email lapor.jsm@jsmservice.id
