CRM ​(Customer Relationship Management)

CRM is a complete information facility about customers, to maximize customer relationship with the company. CRM has a significant role in the customer experience, in this case, it becomes a place of complete information about customers to maximize the customer’s relationship with the company through upselling and cross-selling sales, so as to increase profits by identifying, attracting and retaining customers.

Manage your customer data in one integrated database. Incoming complaints can be monitored and accurately traced for resolution.

Also equipped with:

Issue Tracking

SLA

Real Time Report / Online Report

Multi-reminder of SLA Achievement