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HR Supply & Professional Services

Helping you source, manage, and develop human resources professionally — so you can focus on your core business without the burden of complex HR operations.

JSM team in discussion
Our Solutions

Talent Acquisition & Recruitment

A fast, structured, needs-based recruitment process to find the right candidates in less time.

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HR Administration Management

End-to-end personnel administration — from employment contracts, onboarding, attendance, and transfers to employee documentation and data management.

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Payroll & Workforce Administration

Accurate, secure, and on-time calculation of salaries, overtime, allowances, deductions, holiday bonuses (THR), BPJS, and PPh 21 income tax, supported by an HRIS (Human Resource Information System) platform that makes HR processes more transparent, documented, and trackable in real time.

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Learning & Development (L&D)

HR development programs designed to improve employee competence, productivity, and readiness through training, onboarding, customer service excellence, leadership, soft skills, and performance improvement programs tailored to your company's needs.

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Regulatory Compliance & HR Governance

Ensuring all HR and payroll processes comply with the Manpower Law, BPJS Health & Employment programs, taxation, and applicable labor regulations, so your company can minimize administrative and compliance risks.

HR Supply Benefits

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Faster Workforce Fulfillment

Helps companies get the workforce they need without having to run the entire recruitment process themselves.

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Getting the Right Talent

Candidates are selected based on competencies, position requirements, and operational characteristics.

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Reduced HR Administrative Burden

Recruitment, selection, and workforce management can be supported by the JSM team.

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A More Work-Ready Workforce

Personnel receive briefing and training tailored to the role before they start.

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More Flexibility to Match Business Needs

Helps companies adjust workforce needs based on operational scale and dynamics.

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Improved Operational Efficiency

Companies can focus more on their core business without the burden of sourcing and managing a workforce.

Talent Development

We don't stop at supplying personnel. JSM helps prepare and develop every talent so they have the competencies your business needs.

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Customer Service & Contact Center

Equipping agents with communication, customer handling, and complaint handling skills, as well as service operating standards.

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Leadership & Team Development

Developing leadership, teamwork, problem-solving, and decision-making skills.

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Communication Skills

Improving communication skills to be more effective with customers and in the workplace.

Consulting & Compliance

As a company certified to ISO 9001, ISO 27001, and ISO 37001, JSM offers ISO consulting services backed by hands-on experience and a practical approach drawn from implementing these standards within our own organization.

We help companies prepare and build management systems that meet international standards — from preparing documentation and developing internal competencies to implementing the system and getting ready for certification audits.

Our ISO Consulting Services

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ISO 9001 — Quality Management System

Helping organizations build a quality management system that is consistent, measurable, and focused on improving quality and customer satisfaction.

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ISO 37001 — Anti-Bribery Management System

Supporting organizations in building systems to prevent and control bribery risks, strengthening integrity and transparency.

What We Support

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System Documentation

Assistance in drafting management system policies, procedures, and documentation.

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Internal Training

Improving your team's understanding of the standards, their implementation, and responsibilities within the management system.

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Implementation Assistance

Supporting system implementation so the standards work effectively in day-to-day operations.

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Internal Audit Preparation

Helping organizations assess system readiness and identify areas that still need improvement.

Ready to Elevate Your Customer Service?

Discuss your business needs with the JSM team and find the right solution to support your company's workforce, competencies, and management systems.

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