{"version":"1.0","provider_name":"Business Process Outsourcing | Jaring Synergi Mandiri","provider_url":"https:\/\/jsm.co.id\/en","author_name":"Bisnis","author_url":"https:\/\/jsm.co.id\/en\/author\/bpm\/","title":"Peran Contact Center dalam Transformasi Digital Bisnis - Business Process Outsourcing | Jaring Synergi Mandiri","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"fDfZsuwFlO\"><a href=\"https:\/\/jsm.co.id\/en\/2026\/04\/14\/peran-contact-center-dalam-transformasi-digital-bisnis\/\">Peran Contact Center dalam Transformasi Digital Bisnis<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/jsm.co.id\/en\/2026\/04\/14\/peran-contact-center-dalam-transformasi-digital-bisnis\/embed\/#?secret=fDfZsuwFlO\" width=\"600\" height=\"338\" title=\"&#8220;Peran Contact Center dalam Transformasi Digital Bisnis&#8221; &#8212; Business Process Outsourcing | Jaring Synergi Mandiri\" data-secret=\"fDfZsuwFlO\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/jsm.co.id\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/jsm.co.id\/wp-content\/uploads\/2026\/04\/Gambar-Artikel-4.jpg","thumbnail_width":2380,"thumbnail_height":2380,"description":"Dalam era dimana teknologi terus berkembang dengan cepat, bisnis-bisnis diseluruh dunia berada dalam proses transformasi digital yang tidak terelakkan. Transformasi ini tidak hanya tentang mengadopsi teknologi baru, tetapi juga tentang mengubah cara kita berinteraksi dengan pelanggan dan menyediakan layanan yang lebih baik. Seiring perkembangan teknologi dan digitalisasi, Contact Center memberi arti bahwa terdapat berbagai metode [&hellip;]"}