{"version":"1.0","provider_name":"Business Process Outsourcing | Jaring Synergi Mandiri","provider_url":"https:\/\/jsm.co.id\/en","author_name":"Bisnis","author_url":"https:\/\/jsm.co.id\/en\/author\/bpm\/","title":"Mengenal CRM dan Fungsinya Untuk Bisnis - Business Process Outsourcing | Jaring Synergi Mandiri","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Q4BQuqzqyi\"><a href=\"https:\/\/jsm.co.id\/en\/2026\/04\/14\/mengenal-crm-dan-fungsinya-untuk-bisnis\/\">Mengenal CRM dan Fungsinya Untuk Bisnis<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/jsm.co.id\/en\/2026\/04\/14\/mengenal-crm-dan-fungsinya-untuk-bisnis\/embed\/#?secret=Q4BQuqzqyi\" width=\"600\" height=\"338\" title=\"&#8220;Mengenal CRM dan Fungsinya Untuk Bisnis&#8221; &#8212; Business Process Outsourcing | Jaring Synergi Mandiri\" data-secret=\"Q4BQuqzqyi\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/jsm.co.id\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/jsm.co.id\/wp-content\/uploads\/2026\/04\/Gambar-Artikel-7-e1776160822717.jpg","thumbnail_width":2380,"thumbnail_height":2003,"description":"Customer Relationship Management yang disingkat menjadi CRM adalah strategi bisnis yang digunakan untuk mengelola dan memperkuat hubungan dengan pelanggan. Sistem ini memungkinkan Perusahaan untuk mengumpulkan, menyimpan, dan mengelola informasi penting seperti keluhan, riwayat interaksi, dan informasi kontak.\u00a0 Tujuan CRM adalah untuk meningkatkan retensi pelanggan, meningkatkan kepuasan pelanggan, dan menciptakan hubungan pelanggan yang lebih baik. Sistem [&hellip;]"}