{"version":"1.0","provider_name":"Business Process Outsourcing | Jaring Synergi Mandiri","provider_url":"https:\/\/jsm.co.id\/en","author_name":"M Haris Grimaldy","author_url":"https:\/\/jsm.co.id\/en\/author\/harris\/","title":"Skill Yang Harus Dimiliki Oleh Team Call Center - Business Process Outsourcing | Jaring Synergi Mandiri","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"y6egxIdgxa\"><a href=\"https:\/\/jsm.co.id\/en\/2026\/04\/13\/skill-yang-harus-dimiliki-oleh-team-call-center\/\">Skill Yang Harus Dimiliki Oleh Team Call Center<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/jsm.co.id\/en\/2026\/04\/13\/skill-yang-harus-dimiliki-oleh-team-call-center\/embed\/#?secret=y6egxIdgxa\" width=\"600\" height=\"338\" title=\"&#8220;Skill Yang Harus Dimiliki Oleh Team Call Center&#8221; &#8212; Business Process Outsourcing | Jaring Synergi Mandiri\" data-secret=\"y6egxIdgxa\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/jsm.co.id\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/jsm.co.id\/wp-content\/uploads\/2026\/04\/Gambar-Artikel-1.jpg","thumbnail_width":2380,"thumbnail_height":2380,"description":"Menjadi agent call center bukan hanya tentang membantu pelanggan menyelesaikan masalah. Agent call center juga berperan sebagai representasi perusahaan, berinteraksi langsung dengan pelanggan secara personal. Pengalaman yang kurang menyenangkan dengan agen call center dapat berdampak negatif pada persepsi pelanggan terhadap perusahaan. Cara kita memberikan layanan kepada pelanggan memiliki pengaruh besar tehadap kepuasaan mereka terhadap perusahaan [&hellip;]"}