{"version":"1.0","provider_name":"Business Process Outsourcing | Jaring Synergi Mandiri","provider_url":"https:\/\/jsm.co.id\/en","author_name":"M Haris Grimaldy","author_url":"https:\/\/jsm.co.id\/en\/author\/harris\/","title":"Pentingnya Contact Center banking menggunakan Synergix Omnichannel - Business Process Outsourcing | Jaring Synergi Mandiri","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"9DYIxGnNzm\"><a href=\"https:\/\/jsm.co.id\/en\/2026\/04\/13\/pentingnya-contact-center-banking-menggunakan-synergix-omnichannel\/\">Pentingnya Contact Center banking menggunakan Synergix Omnichannel<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/jsm.co.id\/en\/2026\/04\/13\/pentingnya-contact-center-banking-menggunakan-synergix-omnichannel\/embed\/#?secret=9DYIxGnNzm\" width=\"600\" height=\"338\" title=\"&#8220;Pentingnya Contact Center banking menggunakan Synergix Omnichannel&#8221; &#8212; Business Process Outsourcing | Jaring Synergi Mandiri\" data-secret=\"9DYIxGnNzm\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/jsm.co.id\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/jsm.co.id\/wp-content\/uploads\/2026\/04\/Gambar-Artikel-3-1.jpg","thumbnail_width":2380,"thumbnail_height":2380,"description":"Dalam era digital saat ini, industri perbankan mengalami tranformasi besar dalam cara mereka melayani pelanggan. Perkembangan teknologi dan perubahan perilaku konsumen telah mendorong Bank untuk meningkatkan pengalaman pengguna dengan menyediakan layanan yang lebih cepat, efisien dan personal. Salah satu pendekatan yang sangat relevan adalah penerapan strategi omnichannel. Dimana Omnichannel dapat memfasilitasi antara pelanggan dan perusahaan [&hellip;]"}