Experience in setup and manage Contact Center Operation in various Industries

Expert in developing Multi Media Contact Center System 

(telephony and omni channel)

with customized Issue Tracking System

Who We Are

PT Jaring Synergi Mandiri was established in October 2003. With background and experiences as professionals in credit card operations. The founders of JSM are focus on providing solutions for business process outsourcing in connection with the payment card industries, from consultation on formulating businesses strategy and setting up the organization to conducting business operations. The types of business operation activities includes; Consulting, Certification, Data Entry, Telephone Verification, Card Distribution Management, Call Center, Tele Collection, and Authorization Center.

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*Multi Media Contact Center Development

*Contact Center Operation Outsourcing

*CRM Data Center Operation

*Human Resource Outsourcing